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Design thinking for HR
While “best practice” may be tried and true, is it really future-focused?
Explore next practice with the Employee Experience Design School.
Why enrol in EX Design School?
Design awesome experiences.
Do you know how your employees really feel at work? Learn how to unlock all the answers you need from your people – and use design thinking to craft better employee experiences.
Flexible learning schedule.
Learn in your own time, at your own pace. Complete the video modules and worksheets when it fits into your work/life schedule.
Access to expert support.
Tap into live support, available for a year from your course start date. Jump into video calls with your tutor to ask questions, talk through your challenges, and bounce ideas.
How it works
See
Video Lessons
Try
Downloadable resources and tools
Reflect
Feedback and community
Programme Overview
At Employee Experience Design School, you’ll explore the mindsets and methodologies to flip traditional HR methods on their head, and design a workplace culture and experiences that are the perfect fit for your people’s unique needs and wants.
Objectives
- Understand what employee experience is, including the four types of experiences that make the biggest difference for employees
- Understand how to use design thinking to create better experiences
- Create an employee experience strategy
- Understand your unique employee value proposition
- Design your onboarding, recruitment and performance processes
- Create modern people policies and guidelines that fit your organisation and culture
Lesson 1
Introduction to Employee EXDS
Introduction to Employee Experience Design School
Lesson 2
Introduction to Employee Experience
Turning HR thinking on its head
Lesson 3
Introduction to Design Thinking (part 1)
Key mindsets for great EX
Lesson 4
Introduction to Design Thinking (part 2)
Flexible design methodologies and tools
Lesson 5
Introduction to Promise vs Reality
How it all fits together, and the foundations of organisation purpose, values and strategy
Lesson 6
Know, Think, Suspect
Bringing leaders on the journey. A practical starting place for EX
Lesson 7
Take a deep dive into Discovery
How to find the moments that matter and why
Lesson 8
EX Plan
A practical plan to turn vision into reality
Lesson 9
Employee Value Proposition
How to discover what makes your organisation unique
Lesson 10
People Guidelines
How to use employee-centred design to create modern people guidelines
Lesson 11
Recruitment
How to bring an employee centred mindset to the design of your candidate experience
Lesson 12
Onboarding
How to design an onboarding experience that sets your team up for success
Lesson 13
Performance
How to take an employee-centred design approach to performance in your organisation
Lesson 14
Wellbeing
Design your wellbeing programme with your people
Lesson 15
Wrapping it up
Feel empowered to use employee-centred design on any aspect of the employee experience
Your Tutor
Samantha Gadd
Founder of Humankind and Employee Experience Design School
Samantha leads Employee Experience consultancy Humankind, and has been helping leaders build better businesses for the last 15 years.
After Humankind was named 35th fastest growing company in New Zealand in 2015, and successfully exiting her second business in January 2020, Samantha has deep experience building outstanding teams and great businesses.
Now, for the first time in her career, she’s sharing this experience and years of consulting across hundreds of organisations in an online learning programme.
Who's this for?
Practice and Operations
Managers responsible for culture
HR professionals keen to use
design thinking in HR
Employee Experience enthusiants
Organisations learning with the Employee Experience Design School
"I've learned more in the last few months than I have my entire career. Thank you for creating a community, opportunity and platform that helps us be more self-aware and allows us to spread more goodness through our own organisations."
"I’m excited to be learning a range of tools, frameworks and methodology to influence the way we approach people experience design in the future, to positively impact my organisation going forward!”
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